Operations
Why Your Invoice Approval Process Is Broken (And How to Fix It in a Week)
Most finance teams don't have a process problem. They have a visibility problem disguised as a...
READ ARTICLEFirst Impressions Are Operational
When a new vendor is onboarded poorly — forms sent over email, back-and-forth requests for the same documents, weeks of silence — it sets the tone for the entire relationship.
What Usually Goes Wrong
- No defined checklist. Different people ask for different documents depending on who handles the request.
- Manual status tracking. Someone keeps a spreadsheet that gets out of date.
- Compliance gaps. Regulatory requirements get missed because there is no system enforcing them at intake.
Required Steps in a Sound Vendor Onboarding Workflow
- Intake form with document upload. The vendor completes a structured form and uploads all required documents in one session.
- Tiered approval. Procurement reviews commercial terms. Compliance reviews regulatory documents. Finance reviews payment details.
- System activation. Once all approvals are complete, the vendor record is created in the ERP automatically. No manual data entry.