Creating Your First Process

Step-by-step guide to building and publishing your first approval workflow in PlugIQ.

What is a Process?

In PlugIQ, a process is a structured workflow that routes requests through defined approval steps. Think of it as a digital form combined with a routing engine.

Step 1 — Open the Process Builder

From your workspace dashboard, click New Process in the top-right corner. You can choose between two creation methods:

  • Build Copilot — describe your workflow in plain English and let AI generate a draft.
  • Visual Builder — drag-and-drop stages, forms, and routing rules manually.

Step 2 — Name and Describe Your Process

Give your process a clear name (e.g., “Vendor Onboarding Approval”) and an optional description. This text appears in notification emails and the submitter-facing portal.

Step 3 — Define Stages

Every process has at least one submission stage and one approval stage. Add stages by clicking + Add Stage. For each stage you can assign approvers, set approval logic, and configure an optional SLA timer.

Step 4 — Add Form Fields

Click the Form tab to add input fields. Supported field types include short text, long text, number, date, dropdown, file upload, and signature.

Step 5 — Publish

When satisfied with the configuration, click Publish. The process is now live and accessible to any user you have granted submitter access.

Inviting Team Members
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